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Do you offer free shipping?
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We do! On all orders over $150 we offer FREE Standard Shipping.
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Do you offer express shipping?
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We get it, sometimes you just can’t wait to have your new Naked Curve pieces so we offer Express Shipping on all orders.
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Do you ship internationally?
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We absolutely do! We ship to most countries around the world.
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Where is Naked Curve HQ?
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Naked Curve HQ is on the Gold Coast, Aus. At Naked Curve, we believe in a positive work life balance so our team are mostly remote workers from around Australia - some traveling internationally
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Where are your products made?
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Our products are ethically and responsibly made in China.
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Do you offer returns/refunds?
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We offer returns on items within 30 days of receipt. You can read more on our returns policy here
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How long will shipping take?
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Depending on where your order is shipping times will depend on how long. For more accurate information regarding shipping times, you are best to check the Auspost website for delivery to your region. We are based on the Gold Coast in Queensland and generally see standard delivery within Australian metro areas anywhere from 3-7 business days after purchase.
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My items aren’t quite right, can I exchange them?
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We offer returns on items within 30 days of receipt. You can read more on our returns policy here
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I am between sizes, what do I do?
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Our general rule is always size up. For example if you mainly wear sizes 14/16, we suggest going with the size XL (16/18).
We strive to make sure we as run true to size as we can. However, there can be occasions where a product is produced in a bigger or smaller make, in which case we would state this in the product description section.
Also, we appreciate customer feedback! If you find there is a style that doesn't run true to your size, we’d love to hear from you! If you are unsure, ask us first!
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Why don’t you have cup sizes?
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Most of our styles do not have underwire and those that do work for B-F sizes. Anything without a cup can be worn by cups A-H. We suggest sizing up if you have a bigger bust and vice versa if you have a smaller bust.
Our styles are designed to be worn for short periods, during sexy times and for spicy moments. They are not designed to be worn all day and therefore, do not require as much support.
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Do you do returns?
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Yes! Absolutely! We have a 30 day returns policy in the highly unlikely event you receive your item and are not totally in love with it.
If for any reason you have changed your mind and want to return your order, please view our returns policy HERE
In the case of faulty item(s) we offer refunds. Click onto our returns page for more information regarding our returns criteria and how to return your item.
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Where are you located?
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We are proudly an Australian & female owned business. We ship worldwide from Queensland, Australia and do so via fast dispatch and discreet packaging.
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What payment options do you have available?
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Credit/Debit card, Afterpay, Klarna, Zip, Paypal and Laybuy. The better question is which one don’t we have ;)
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Do you sell separates?
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Unfortunately we are unable to sell separates due to stock/system limitations. However, a lot of our styles have completely adjustable bottoms and tops. If you would like any fitting advice, please reach out to our customer service team.
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Can I use multiple discount codes per order?
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Only one discount code may be used per order.
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The item I want is sold out or no longer appears?
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Make sure you’ve signed up to get notified! On our best selling items we will generally restock these items so if something you love is out of stock, sign up for the notifications to know when it is back.
However, for some collections these are limited, and therefore stock is also limited and once it is sold out, it will not be returning. We recommend placing your order straight away as soon as your favourite style becomes available.
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How do I know when my order has been shipped?
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We’ll email you your tracking number once your order has been sent. You can use this number to see exactly where your package is and how long it’ll take to reach you.
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I haven’t received my store credit yet, have you received my return?
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Don’t fret, it can sometimes take a few business days for your refund/store credit to appear in your account once your return has reached our warehouse. We will send you an email as soon as the refund/store credit has been added to your account!
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What payment methods do you accept?
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We accept payment via PayPal, credit card (Visa, Mastercard, AME), AfterPay, Zip Pay or bank transfer.
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Will I get a refund if I return the item?
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If for any reason you have changed your mind and want to return your order, we offer store credit for the item(s) you are returning. In the case of faulty item(s) we offer a refund. You will only receive a store credit/refund if the item meets the acceptable requirements outlined on the Returns & Exchanges Page
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My order is missing an item!
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If you haven’t received all your items, it may be that one has shipped separately from one of our warehouses! Don’t worry, it should be with you shortly. If you’re concerned please do not hesitate to get into contact with us at info@nakedcurve.com
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