Shipping & Handling

PACKAGING


We source our products from all over the world and from various different distributers. As this is the case, packaging differs from all companies, however please note that it will ALWAYS be discreet and not labelled with purchase contents.


SHIPPING


Please note our shipping rates vary on different products depending on size and weight of package.
Standard Australian shipping can take up to 7 business days to arrive at your door and up to 20 business days Internationally depending on the checkout option you choose.

Below are the Australia Post shipping times. Parcels are shipped from NSW.

Parcel Post

Delivery in 2 or more business days after posting

Covers all of Australia.


Sending to same state:

Metro - up to 2 business days

Country - up to 5 business days


Sending interstate:

Metro - up to 3-6 business days, depending on lodgement and destination points

Country - Please ask at your local Post Office


HANDLING


Please allow 3-5 business days for order processing (processing times for orders placed on weekends will begin on the following Monday. Processing times for orders placed on Public Holidays will commence on the next business day). Once your order is shipped from the warehouse, you will receive an email with your tracking number. Once you have your tracking number you may visit the shipping carriers website and enter the tracking number to see the updated shipping status.
Please note* Naked Curve partner with multiple brands and that your order may be shipped out by one of our partners. 
If you purchase two or more different items from Naked Curve, there is a possibility that the items could be shipped from different locations.
Naked Curve is not responsible for shipping or other delays which are beyond its control, such as poor weather conditions, acts of god, natural disasters, or customs delays in the recipient country. 


SALE ITEMS


All sale items or items sold during sale periods are final sale only, please take extra care when choosing your preferred size or style. You can see the sizing chart on the sizing page.


PRE ORDER ITEMS


We are not held liable for any delays in pre order shipments. The pre order shipment date is a general date and can be subject to change.
Pre-order items are considered under the same rules as any other purchase's, if you haven’t read the description correctly on the products page, you won’t be able to cancel this order, however we may be able to edit your pre-order for a different size/style.
Items which are on pre-order will have an estimated time frame for delivery. Due to the pre-sale nature of such transactions, you should expect a potential delay between the purchase of the product and its actual delivery. Delivery times are only estimates and are subject to change without notice. Our customer care team will be in touch should there be any unexpected delays with your order. Standard return policies apply to all pre-orders. Please make yourself fully aware of these conditions prior to placing a pre-order with us.


WRONG ADDRESS, NON RECEIVED ITEMS OR RETURNS


If the item is not received/picked up by the client and sent back to us by the shipping company, the customer will be charged any fees incurred to Naked Curve. The Customer will be charged an additional shipping fee to re-send the item.


INTERNATIONAL DUTY AND TAX


Please note that duty, taxes and/or customs fees may apply for international orders. In some cases, the carrier may collect duty or taxes upon delivery. Naked Curve is not responsible for these duties, taxes and/or fees. If these charges are billed to Naked Curve by the carrier, we reserve the right to charge your credit card on file without notice.
Orders placed using a credit card with an international billing address will go through a process of fraud verification, which may delay the delivery time of your order. All international orders must have the same billing and shipping address.

Sizing
Australian Custom standards require all clothing to be labelled prior to shipment to Australia. When receiving goods, please note the tag size may be slightly off as all good have been resized prior to sale to meet AU guidelines. All items have size charts in the description. If you have any further queries, simply contact us at info@nakedcurve.com
Please note that fit will vary between different body shapes. We do our best to be as inclusive and considerate possible when resizing our garments.